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Terms & Conditions

Please read these Terms & Conditions carefully before enrolling in any NEXTSTEP program or using our services. By accessing our website or participating in our programs, you agree to these terms.

NEXTSTEP

Effective Date: 19 October 2026

Website: https://nextstep.ac

Email: info@nextstep.ac

By accessing the NEXTSTEP website, registering for any program, course, mentoring session, internship facilitation service, training initiative, workshop, event, or utilizing any service offered by NEXTSTEP, the user acknowledges that they have read, understood, and agreed to be legally bound by these Terms & Conditions.

If a user does not agree with these Terms & Conditions, the user must immediately discontinue use of the website and services.

NEXTSTEP may provide, including but not limited to:

  • Academic tutoring
  • Subject-specific coaching
  • Career counseling
  • Internship facilitation
  • Workforce development programs
  • Employability training
  • Professional mentoring
  • Soft skills training
  • Industry engagement opportunities
  • Educational workshops and seminars
  • Career readiness programs

NEXTSTEP reserves the right to modify, suspend, discontinue, or revise any service at its sole discretion without prior notice.

Users must provide accurate, complete, and current information during registration or participation.

NEXTSTEP reserves the right to refuse enrollment, terminate access, or suspend services where inaccurate, misleading, fraudulent, or incomplete information has been provided.

4.1 Advance Monthly Payment

All fees for tutoring, mentoring, coaching, career counseling, workforce development programs, internship support services, workshops, training programs, and other paid services offered by NEXTSTEP shall be payable strictly in advance.

Monthly fees must be paid in full on or before the 9th day of each calendar month for the services to be provided during that same month.

Participants whose fees remain unpaid after the 9th day of the applicable month shall not be entitled to receive services until all outstanding amounts have been paid in full.

4.2 Suspension for Non-Payment

If payment is not received by the due date, NEXTSTEP reserves the right, without prior notice, to:

  • Suspend services;
  • Deny access to classes, sessions, programs, or resources;
  • Remove participants from scheduled activities;
  • Cancel enrollment or participation;
  • Withhold certificates, reports, assessments, or other deliverables where legally permissible.
4.3 No Waiver

Any delay or failure by NEXTSTEP to enforce payment obligations shall not constitute a waiver of its rights to collect outstanding fees or enforce these Terms & Conditions.

4.4 Participant Acknowledgement

By enrolling in any service offered by NEXTSTEP, the participant expressly acknowledges and agrees that:

  • Fees are payable strictly in advance;
  • Monthly fees are due on or before the 9th day of each calendar month;
  • Services may be suspended for non-payment;
  • All payments are subject to the No Refund Policy contained herein.

All Payments are Final

All fees, charges, deposits, enrollment fees, registration fees, mentoring fees, tutoring fees, workshop fees, event fees, career counseling fees, internship facilitation fees, administrative fees, and all other payments made to NEXTSTEP are final, irrevocable, and non-refundable, subject to applicable law.

No Refunds Under Any Circumstances

To the fullest extent permitted by applicable law, NEXTSTEP shall not issue refunds, credits, reimbursements, reversals, charge-backs, or adjustments for:

  • Voluntary withdrawal
  • Change of mind
  • Failure to attend sessions
  • Partial attendance
  • Absence from classes
  • Scheduling conflicts
  • Dissatisfaction with services
  • Academic performance
  • Internship outcomes
  • Employment outcomes
  • Admission outcomes
  • Scholarship outcomes
  • Relocation
  • Medical circumstances
  • Personal circumstances
  • Disciplinary removals
  • Technical limitations on the user's side
  • Force majeure events

By making payment, the participant expressly acknowledges and accepts that all payments become non-refundable upon receipt, subject to applicable law.

Participants may discontinue participation at any time by providing written notice.

However, withdrawal shall not:

  • Entitle the participant to a refund;
  • Entitle the participant to a credit balance;
  • Reduce fees otherwise due;
  • Create any obligation upon NEXTSTEP to reimburse any amount previously paid.

NEXTSTEP does not guarantee:

  • Academic improvement;
  • Examination performance;
  • University admissions;
  • Scholarships;
  • Certifications;
  • Internship placement;
  • Employment opportunities;
  • Salary levels;
  • Promotions;
  • Career advancement.

All outcomes depend upon multiple independent factors outside the control of NEXTSTEP.

Participation in any NEXTSTEP service shall not be interpreted as a guarantee of results.

All materials made available by NEXTSTEP, including:

  • Course content
  • Study materials
  • Training content
  • Presentations
  • Assessments
  • Reports
  • Branding
  • Website content

remain the exclusive property of NEXTSTEP unless otherwise stated.

Users may not reproduce, distribute, publish, modify, share, sell, sublicense, or exploit such materials without prior written consent.

To the maximum extent permitted under applicable law, NEXTSTEP, its directors, officers, employees, consultants, mentors, trainers, representatives, contractors, affiliates, and partners shall not be liable for:

  • Indirect damages;
  • Special damages;
  • Consequential damages;
  • Business interruption;
  • Loss of opportunity;
  • Loss of income;
  • Loss of data;
  • Reputational harm;
  • Educational outcomes;
  • Employment outcomes;
  • Internship outcomes.

In every circumstance, NEXTSTEP's aggregate liability shall not exceed the fees actually paid by the participant for the specific service giving rise to the claim, to the extent permitted by applicable law.

NEXTSTEP shall not be liable for delays, interruptions, suspension of services, or inability to perform obligations due to circumstances beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Epidemics
  • Government restrictions
  • Internet failures
  • Utility failures
  • Civil disturbances
  • Cybersecurity incidents
  • Labor disputes

No refunds shall arise due to any force majeure event, subject to applicable law.

Users shall not:

  • Engage in unlawful activities;
  • Harass trainers, employees, or participants;
  • Disrupt sessions;
  • Upload malicious software;
  • Attempt unauthorized access to systems;
  • Infringe intellectual property rights;
  • Share proprietary learning materials.

Violation may result in immediate termination without refund, subject to applicable law.

Personal information shall be processed in accordance with the NEXTSTEP Privacy Policy.

By using the services, users acknowledge such processing as described in the Privacy Policy and applicable law.

These Terms & Conditions shall be governed and construed in accordance with the laws of India.

All disputes arising from or relating to the website, services, policies, or relationship between the parties shall be subject to the exclusive jurisdiction of the competent courts located in Purba Bardhaman, West Bengal, India, subject to applicable law.

NEXTSTEP

Website: https://nextstep.ac

Email: info@nextstep.ac

NEXTSTEP is an educational, career development, mentoring, internship facilitation, and workforce readiness platform. Participation in any course, program, mentoring service, internship facilitation activity, counseling service, workshop, or training initiative does not guarantee examination success, educational admissions, scholarships, certifications, internships, employment opportunities, salary levels, or any specific professional outcome.

All services are provided on a best-efforts basis, and results depend on factors beyond the control of NEXTSTEP. Users participate voluntarily and at their own discretion.